Communication skills are vital in online learning because students must seek help when they need it. Teachers are willing to help students, but they are unable to pick up on non-verbal cues, such as a look of confusion on a student’s face.
Use the tools provided by the school to communicate with your teachers. Many online schools and programs provide several ways for students and/or parents to communicate with teachers and staff. These might include e-mail, discussion groups, chat room office hours, cell phones, and even text messaging. Teachers and staff want to help you to succeed in your classes and will answer your questions. It may feel awkward to talk with your teachers this way, but don’t worry. If your teacher has a chat room or cell phone during office hours, don’t be shy about using those tools to communicate with your teacher.
Use appropriate style and language for school. When communicating with teachers and other staff, you should write in full, grammatically correct sentences and with a respectful tone. Many students are used to a very informal style of writing in chat rooms, blogs, text messages, and so forth.